This article explains how to invite internal users to Novus, manage feedback visibility, and connect external team workspaces like Slack and Linear. Adding coworkers allows you to share insights and manage analytics together.

Invite internal users

You can invite coworkers to join your organization so they can access Novus.

1. Locate the Invite your teammates card.
2. Select Invite to begin adding new users.

Set feedback visibility

When creating a group in Novus, you can control who can view the associated feedback. To understand visibility settings, it helps to know the difference between visitors and internal users:

• Visitor. An end user of your product who is being tracked by Novus.
• Internal user. A coworker or administrator within your organization who uses Novus.

You can choose between two visibility options for your group:

• team_only. Restricts feedback visibility so that only internal users within your organization can see it.
• team_and_visitors. Allows both internal users and external visitors to view the feedback.

Add a team member

You can add internal users to a team to share resources and analytics with them. A team member is an internal user who has been granted access to a specific team.

Note: If your organization uses SCIM (System for Cross-domain Identity Management), an automated IT protocol that manages users externally, teams and team members are managed by your identity provider and can't be edited in Novus.

1. Open the details page for the team you want to update.
2. Select Add team members.
3. Enter the name or email address of the internal user you want to add.
4. Select the user from the search results to add them to your selection.
5. Select Save team members to apply your changes.