This article explains how to view session recordings and manage your privacy settings. Session Replay helps you watch how visitors interact with your application so you can identify issues, understand behavior, and improve the user experience.

How Novus protects visitor privacy

When you set up Session Replay, Novus automatically analyzes your application to identify where sensitive data might appear. Novus categorizes your input fields, forms, and text areas, and then assigns them to specific privacy rules. Novus does this on your behalf so you do not have to manually track down every field that contains personal information.

Based on this analysis, Novus recommends and applies one of three privacy modes:

• Minimal Privacy. Novus masks only passwords. All other input fields remain visible in recordings.
• All Inputs Masked. Novus masks all input fields. General text content and labels remain visible.
• Maximum Privacy. Novus hides everything by default. Only elements that Novus explicitly unmasks are visible in the recording.

Within these modes, Novus applies specific actions to individual elements in your application:

• Blocked. Novus completely hides the element and its content from the recording.
• Masked. Novus obscures the text within the element.
• Unmasked. Novus shows the element and its content clearly.

Review your privacy configuration

You can review the privacy mode and the specific element rules that Novus configured on your behalf.

1. Select Admin from the left menu.
2. Scroll down to the App Settings section.
3. Under Configuration, select Session Replay.
4. Review the privacy mode Novus selected, along with the categorized lists of blocked, masked, and unmasked elements.

Watch a session replay

Once Session Replay is active, Novus begins recording visitor sessions. You can view these recordings to see exactly what your visitors experience.

1. Select Session Replays from the left menu.